Contact Us

You may experience temporary distortions on our new website if you are a revisiting user. Our site works best on Chrome browsers and you may take the following steps to refresh your device's cache:

1) Press Shift + F5 on the website (Chrome)

2) Go to Private/Incognito mode on the browser and load the website again (Chrome)

3) Clear browser history and load the page again

4) If you are using Internet Explorer 11, please ensure you have updated to the latest build. We highly recommend you to use the latest Chrome instead.

For Self/Individual Registration

To complete the registration process, payment has to be made for the applied course. You will receive an SMS reminder (based on the mobile phone number indicated during registration) once the course is confirmed.

For Corporate/Company Registration

Your Human Resource personnel or the officer-in-charge who completed the registration on your behalf will receive a confirmation letter from us. Please bring along this confirmation letter on the first day of your course.

For registration, please click here. Please note: Online Registration applicable for certain courses only.

To make an enquiry, please click on Enquiry form / Course Enquiry button at the top right of Course content page.

The course schedules are now found in the course pages. Our new website now offers many ways for you to search for the course you want. You can key in your search or browse through our courses categorized by our Academies here.

All trainees are expected to be punctual for all courses at all times. Latecomers will not be allowed to sit in the examination / assessment.

• 10 working days from the last day of your course or assessment
• Sent via email – please check your spam/junk folder

For WSQ Full Qualification Certificates and Statements of Attainment (SOAs):

From 1 July 2024, SkillsFuture Singapore (SSG) has discontinued the issuance of e-certificates. WSQ Full Qualifications and Statements of Attainment (SOA) are now issued via OpenCerts.

OpenCerts is a secure digital platform that provides:

• Tamper-resistant, verifiable digital certificates
• A convenient and authenticated way for learners to receive their credentials

If you are assessed as competent, you may:

• Download or print your certificate from the MySkillsFuture portal
• Certificates will be available 30 days after your course end date

Important Note: Please ensure that you provide a valid email address during registration.

Step 1: Visit www.myskillsfuture.gov.sg and click on "Access E-Services".

Step 2: Select "Download Certificates" and you will be prompted to log in.

Step 3: Log in via Singpass and you will be redirected to the Skills Passport page, where you can view your list of learning achievements.

Step 4: Click on the specific record and click on the OpenCerts icon to download your respective digital certificates. A new browser tab for www.opencerts.io will open.

Step 5: Click on the "Print" button.

Step 6: Indicate "Save as PDF" in the destination.

Step 7: Click "Save" to obtain a PDF copy of your digital certificate.

If your Safety Pass is lost, faulty, or damaged, you may request a replacement through either of the following methods:

• Online: Submit via the Safety Pass Replacement Request Form
• In Person: Visit any Easy Learning Branch or Sales Centre (see "Locate Us" page)

Replacement fee:

• Course end date less than 8 years from request date: S$15
• Course end date more than 8 years: S$50 (Fees exclude GST)

Processing time: 15 working days from the date of request submission.

Collection (from 18 August 2025): Easy Learning @ Haw Par Centre, 180 Clemenceau Avenue, #01-02, Singapore 239922. Tuesdays & Wednesdays: 11:00 AM – 2:00 PM.

You may request a replacement Easy Learning certificate via the LHUB Certificate Replacement Request Form.

Replacement fees:

• Course end date less than 8 years from the request date: S$15
• Course end date more than 8 years from the request date: S$50

(Fees are exclusive of GST). Processing will take up to 15 working days. The replacement certificate will be sent to you via email.

* Appeal fees refundable if appeal is successful.

The results for Supervisor and Managerial level courses will be released 10 working days after the final exam and will be available here. The result release notification will be informed via email, thus it will be important to furnish us with a valid email address during registration.

The new updated ITIL guidance will be called ITIL 4. This name reflects the role ITIL 4 will play in supporting individuals and organizations to navigate the Fourth Industrial Revolution.

The full certification scheme has now been released. You can view the scheme and the suggested journeys for candidates who are already ITIL qualified at www.AXELOS.com/itil-update.

If a candidate has taken only ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation. Alternatively, end learners also have the option of obtaining 17 credits from the ITIL v3 scheme which would make them eligible to take the ITIL Managing Professional transition module to migrate to ITIL 4 scheme.

No, this is because ITIL 4 syllabus is completely different from ITIL 3. Trainees are strongly encouraged to take up ITIL 4 Foundation before taking the new ITIL 4 exam.

For Self/Individual Registration, you will receive an SMS reminder (based on the mobile phone number indicated during registration) once the course is confirmed.

For Corporate/Company Registration, your Human Resource personnel or the officer-in-charge who did the registration on your behalf will receive a confirmation letter from us. Please bring along this confirmation letter on the first day of your course.

For Self individual deferment / transfer / withdrawal, you may make your request at any of our branches at least 14 calendar days before class commences. Any request received less than 14 calendar days before the course starts, will be subjected to Easy Learning's approval.

For Corporate/Company Registration, you will need to inform your Human Resource personnel or the officer-in-charge who did the registration on your behalf.

Any request that is less than 14 calendar days before the course starts, will be subjected to Easy Learning's approval. An administrative charge (inclusive of GST) will be imposed on a case-to-case basis.

Yes, we do offer ES-WSQ Workplace Literacy (WPL) which is suitable for those who wish to improve their command of English. These courses are designed for adults who want to develop their English speaking, listening, reading and writing skills. The WPL courses are available at Beginner, Intermediate & Advanced levels.

WPL courses are conducted island-wide. You may find the schedules here.

To obtain ICDL Profile Certificate, you are required to provide a photocopy of at least 2 completed certificates of ICDL modules, and present them to any of our Customer Service Counters for processing. The application fee for the ICDL Profile Certificate is $21.40 (Inclusive of GST).

All Singaporeans / PRs will have to declare their working experience in the industry of the course, during the attendance taking session on the first day of class.

For Singaporean / PR trainees who have more than 6 years of working experience in the industry, you will be entitled to 4 years validity in your Safety Pass.

For trainees holding on to Work Permit, your Safety Pass validity will be tagged by default to Ministry of Manpower's (MOM) training record system.

Yes, you may request make up for the module that you have missed. Please note that make-up fee is applicable.

Certificate in WSH & Advanced Certificate in WSH: $13.00 per module (inclusive of GST)

Specialist Diploma in WSH, Apply Basic Maths and Science in WSH and Specialist Diploma in Occupational Hygiene: $15.00 per module (inclusive of GST)

Personal Protective Equipments include proper working attire, safety eyewear, safety boots and safety helmets. Safety harnesses, helmets and gloves will be provided during the training when necessary.

We reserve the right to revoke any stated offer; correct any errors, inaccuracies or omissions; and make changes to prices, content, promotion offers, product descriptions or specifications without obligation to issue any notice of such changes.

For more information regarding funding, please visit this link.

For Self/Individual Registration, you have to bring along your identification card, receipt and relevant supporting document(s), e.g. medical certificate, hospitalization leave etc., and presented to any of our Customer Service Counters for processing.

For Corporate/Company Registration, you will need to inform your Human Resource personnel or the officer-in-charge who did the registration on your behalf.

Any request that is less than 14 calendar days before the course starts, will be subjected to Easy Learning's approval.

The GST fee is calculated based on the full course fees before the deduction of any subsidies or grants. The full GST amount will then be passed onto IRAS. The total amount payable for trainees therefore comprises of the course fee after subsidy + GST amount based on full course fees.

We understand that there may be times when our services fall short of your expectations and that you want to be heard. Please write to us with your full particulars (ie. Name, contact number, email) so that we can get in touch with you.

Note: Appeals over grades are not dealt with in this Trainee/Student Grievance Procedure. Please refer to Trainee/Student Appeal Procedure for grades related matters.